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Configuring SLA Rules in Workspace Settings

You can configure SLA behavior for your entire workspace from:
1

Open Workspace Settings

Navigate to the SLA and CVSS section.
Workspace Settings → SLA and CVSS
sla_workspace_settings
2

Set SLA Targets for Each Severity Level

For Critical, High, Medium, and Low issues, enter the number of days your organization allows before the issue is considered overdue.
sla_settings
3

Saved settings

All newly detected issues will now adopt these SLA timelines.
These settings apply across the workspace, ensuring that security and engineering teams operate under a consistent, policy-driven remediation schedule.

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Where SLA Information Appears in Krait

Once configured, SLA data becomes visible in key areas across the platform, making it easy to monitor deadlines and respond quickly.

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SLA Prioritization Table

This table highlights issues that have already exceeded their SLA deadlines. It is purpose-built for urgency:
  • Shows the issue name, resource, severity, and how many days it has been overdue.
  • Automatically sorts overdue issues, ensuring the most critical items appear at the top.
  • Provides a focused view for security leads and engineering managers.